Kylie Jenner’s makeup brand Kylie Cosmetics has certainly not been without controversy – from broken lip gloss wands to repackaging old products and shipping issues. But now several customers are reporting that they aren’t receiving any product at all!
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When Kylie announced her newest product Kylighters on Snapchat, the internet went into meltdown. Fans and beauty junkies alike scrambled to get their hands on the shades, which sold out in just three minutes on the Kylie Cosmetics website. But now several customers have claimed that their Kylighters have arrived completely empty.
Some of the Kylighters, which retail for AUD $29 each, seem to have come as just the compacts, without the actual illuminator.
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Luckily, Kylie’s customer service team are onto it, offering replacements and apologising for the mistake via Twitter and Instagram.
Have you bought one of the Kylie Cosmetics Kylighters?