liamtPlatinumLiamt
Platinum
2 mths, 2 wks ago

Rewards Room Stock and Site Issues

I tried to log on today and see what I could get from my points. The rewards room is not working as it should be, the front page does not show the link to add something to the wish list or to the cart, I had to click on the points and then wait for eternity for each page to open. The site is super slow.
Only to find that the item is not in stock. there is absolutely nothing in stock.
I wasted so much time to browse the site.
Really disappointment with this.@beautyheaven team would appreciate if you could please look at what is happening there.
I have tried different devices and browsers before anyone suggests doing that 🙂

23 comments 17 voices

Replies

  • organicmusicPlatinumOrganicmusic
    Platinum
    1 mth, 3 wks ago

    Yes had the same issues, no filters working and stuck on one page, and also I agree we need some new products, I have enough points to spend but cannot redeem and there is nothing that particular I want to try. Definately needs improving.

    Reply Report
  • onlyoniPlatinumOnlyoni
    Founding Member
    Platinum
    1 mth, 3 wks ago

    The items I had in my cart have been removed. I managed to get one item back into my cart before everything went haywire again tonight. Nothing will work for me now.

    I’d like to see the ‘out of stock’ products removed, and it would be great to see some new products added.

    Reply Report
    • Lisa359PlatinumLisa359
      Platinum
      1 mth, 3 wks ago

      I also would like to see out of stock items removed from the Rewards Room, I’m not looking to purchase anything right now, but it’s annoying that I have to click on an item to see if it’s still available.

      Reply Report
  • Jessica712PlatinumJessica712
    Platinum
    1 mth, 3 wks ago

    I think its working today.

    Reply Report
    • MeedeePlatinumMeedee
      Platinum
      1 mth, 3 wks ago

      Its not working for me. I can only load the first page and if I try to move on from there I just get blank pages

      Reply Report
      • organicmusicPlatinumOrganicmusic
        Platinum
        1 mth, 2 wks ago

        I tried again today and still same thing, I have sent a message to BH, I suggest others do the same so we can get this fixed pronto.

        Reply Report
  • Shop A EverydayPlatinumShop A Everyday
    Founding Member
    Platinum
    1 mth, 3 wks ago

    I hope the rewards room get some new items soon

    Reply Report
  • june
    Bronze
    June
    Founding Member
    1 mth, 3 wks ago

    I just tried to look at what my points would be enough to get but the site only loads the first page and I can’t move on from there. Very disappointing for how long this has been a problem for.

    Reply Report
    • organicmusicPlatinumOrganicmusic
      1 mth, 2 wks ago

      I get the same, and have sent a message to contact us. Please do the same. It has been like this for awile now, not sure how long.

      Reply Report
  • LokiauraPlatinumLokiaura
    Founding Member
    Platinum
    1 mth, 3 wks ago

    I haven’t earned any points for ages. I haven’t bothered logging in for that reason and sometimes I just forget about this site which is a shame.

    Reply Report
  • MeedeePlatinumMeedee
    Platinum
    1 mth, 3 wks ago

    I just went to have a look at the Rewards Room in hopes of finding Christmas gifts but sadly it wont work for me. All I can get is the first page and if I click on anything to move away from that page I just get blank pages 🙁

    Obviously no rewards room shopping for me

    Reply Report
  • JuJu47PlatinumJuJu47
    Platinum
    2 mths ago

    It seems to have improved lately so maybe it has been looked at .

    Reply Report
  • perthchickPlatinumPerthchick
    Founding Member
    Platinum
    2 mths ago

    I better go an take a look. I like to bank my points up so I don’t have to lots of postage.

    Reply Report
  • liamtPlatinumLiamt
    Platinum
    2 mths ago

    I am still having issues, would have loved to use my points.

    Reply Report
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