3 yrs, 2 mths ago

Rewards Room 2021 Is Coming!

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The moment you’ve been waiting for is right around the corner!

… that’s right, the next Rewards Room is about to open.
If you’re new to the Rewards Room, it’s our loyalty program where you can trade your loyalty points for free full-size beauty products! The Rewards Room is open for members with Silver status or above.

What To Look Forward To This Year:
There will be new products in the shop from your favourite brands
You will be receiving more samples
Exclusive competition for our shoppers
Bigger and better points-back scheme (especially if you’re a Platinum member), so you’ll receive more points for spending more- how good is that!
So… what dates do have to mark in my calendar?

Window shopping starts at 11am AEDST on 15th November, and Rewards Room officially opens at 11am AEDST on 22nd November (10am AEDST on 22nd November for Platinum members!)

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xx

539 comments 74 voices

Replies

  • 1 yr, 11 mths ago

    My parcel is coming today!

    Articles going to the same depot as the delivery address usually get delivered quicker. I mean, the tracking says the label was made on Monday, Auspost got it yesterday (Tuesday), and it’s on board for delivery today. My guess is if it has to go to any other depot, it’ll take longer.

    • Good pick up, I’m surprised Australia Post has processed and delivered it so quickly, especially given it’s the holiday period. So chuffed!

  • 1 yr, 11 mths ago

    Test

  • 1 yr, 11 mths ago

    Omg omg omg 😲

    My 🎁 🎁 🎁 🎁 are coming today!!!

    I did my usual “shopping” for “necessities” and never experienced things…then last couple of hours of RR beong open….had to get something as a treat 😄 just couldn’t help myself!

    Will be spam ming you guys tonight wirh photos if I manage to get into post office before closing from work.

    Happy RR parcel 🎁 opening everyone ❤

  • 1 yr, 11 mths ago

    Omg omg omg 😲

    My 🎁 🎁 🎁 🎁 are coming today!!!

    I did my usual “shopping” for “necessities” and never experienced things…then last couple of hours of RR beong open….had to get something as a treat 😄 just couldn’t help myself!

    Will be spamming you guys tonight wirh photos if I manage to get into post office before closing from work.

    Happy RR parcel 🎁 opening everyone ❤

  • 2 yrs, 11 mths ago

    I submitted lots of reviews before Christmas but I got the impression that I did not receive any points for them. I could be wrong but it’s hard to tell without any tally system.

  • 2 yrs, 11 mths ago

    Hi everyone, just wondering if you’ve been getting the points rewarded for your reviews done since Christmas? Are you correctly getting double points (10 points) for each approved review?

    I’ve been trying to get clarification but it seems like no one is replying to info@beautyheaven.com.au since Eleni left.

    In the past we used to get double points during the period after RR even for products that we didn’t purchase. Not sure if that is still the case now, it doesn’t help that we can visually see our points history.

    • 2 yrs, 11 mths ago

      I did my reviews for RR purchases about 2 weeks ago now and I have received 0 points so far

      • 2 yrs, 11 mths ago

        That’s no good. I’m just feeling a bit unmotivated to write more reviews if I have to chase up the points for all of them.

  • 2 yrs, 11 mths ago

    Just wondering has every one received their points back?

    My points increased somewhat but I don’t think the numbers add up. The complication is that I made 2 orders. BH could not supply one of the orders in its entirety (I wonder how did that happen as I ordered within the first 20 minutes as platinum priority 🙂 so I should also get a refund on those points. Plus the 400 points back on the other order.

    Before I email Eleni I just wanted to see whether everyone has already received the 400/300/200 etc points back.

    The lack of transaction history makes it really hard to track what has been processed and what not.

    • 2 yrs, 11 mths ago

      My points do not add up either. My points are currently sitting at -99 when they should be somewhere around 250.

      No idea why it went into negative to begin with, I did not spend anymore points than I began with in the RR.

    • 2 yrs, 11 mths ago

      Hi @Skincare Junkie, I got my 400 points back from my Rewards Room order, but had to lodge an enquiry with BH for the reviews as the points didn’t add up. Some points have since appeared, but I have no idea if that has been completed.

      In previous RR bonus review points rounds, we would get double points for any products reviewed, not sure if that is still the case now or you only get double points for the items in your order.

      Like you say, it’s hard to track when we can’t see our points history/transactions.

  • 2 yrs, 12 mths ago

    oooh I did some lovely points today, would love to see the break down, hopefully that will come in time

  • 2 yrs, 12 mths ago

    Thanks. I will have to go on computer. On phone I can’t see points.

  • 2 yrs, 12 mths ago

    Yippie… My points are now in my account.

    Thank you bunches Eleni. Awesome job.

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