1 w, 6 days ago

Difficulty with the reward room

I have been checking out the reward room only to find that I can only access the first page and then nothing else. Also I cannot use the filter, the page comes up blank for all brands. Hopefull this will be fixed sometime soon. Anyone else experiencing this problem.

5 comments 4 voices

Replies

  • 1 day, 13 hrs ago

    I also am having difficulty browsing the BH Rewards Room. I can’t filter my browsing by category or jump to other pages, even trying to see the second default page is impossible. I’m using a laptop.

    I haven’t been on the BH website, except very occasionally, for ages and most recently I find it still quite clunky and nowhere as good an experience as it used to be. It’s a real shame, it was a lovely place for many years. I find the ads really intrusive as well although I understand the need for them.

  • 1 day, 14 hrs ago

    Normap, I only recently placed an order with no issues and this time I also noticed a few products out of stock too and it says 293 products but there were none on page 3, none if I picked fragrance or if I changed the sort by price. Hopefully it will get fixed soon.

  • 4 days, 10 hrs ago

    My Reward Room and Product Reviews are not working at all. I have just sent an email to info@beautyheaven.com.au asking them to fix them both. It would make me very happy. Fingers crossed.

  • 1 w, 1 day ago

    I placed an order. It’s my first order in around 2 years. Let’s see how it goes. I did notice lots of products are listed but out of stock so maybe that’s why you are having issues. I noticed not many products but it does try and log you off etc

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