Bad experience with skin clinic
I think in my whole 34 years I have had 1 facial at a beauty salon. I very rarely get any treatment due to time and finances. But lately my skin has gone through some huge changes and has been really awful to the point it is getting me down. 2 weeks ago while grocery shopping in a large shopping centre, I walked past a very well known and large beauty clinic. They had advertised a very good special for a facial treatment. I walked in to find out more, as I thought you know what, I want to have a treatment. They quoted me $120 for the treatment, I said great and booked it on the spot for the following week. They required a $25 booking fee, which they said will come off the total when I pay. So I went for my treatment. I sat in the chair, the beautician said the treatment is not $120, it is in fact $300. I said I cannot afford that. I said can I walk out and not have the treatment. She said I will lose my $25 booking fee. (I see now I should have walked out and demanded my $25 back as they gave me the wrong information when I booked!). So I got a bit anxious and was nearly crying, and didn’t know what to do. Suddenly this thing that was meant to be a pampering session and something I never ever get to do, was turning in to a nightmare. The beautician talked me in to setting up zip pay, to pay for the treatment. I did it even though I know I can’t afford it. I had the treatment, anxious and upset the whole time, paid at the counter. Then got home and realised I’d paid full price and they hadn’t even subtracted the $25 booking fee I had paid! Omg they are so so dodgy. I have rang twice. Was told I would have the $25 refunded. Nothing has shown in my bank account. It was over a week ago. I’ve rang again. The manager is never available. I’m so frustrated and upset. I’ve just learnt my lesson doing anything nice for myself 🙁 never again
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